Terms and Conditions


All prices are in AUD and include GST where applicable. All sales are final once payment has been processed. If there are any issues with your order, please contact us as soon as possible.

Delivery is FREE of charge to all Metro BRISBANE customers; please contact us if you require delivery outside of this area. Deliveries are made personally however if you prefer your order to be left at a location, please let us know at checkout and ensure that it has adequate shade and safety. Please note the delivery cut off times below;

MONDAY to FRIDAY – 6pm cut-off the night before for next day delivery.
SATURDAY to SUNDAY – 6pm THURSDAY night.

Unfortunately, at this point in time, we are unable to offer same day delivery.

Elly endeavours to provide the best quality flowers in all our arrangements and will try and accommodate any colour and design requests made. Please understand that due to market availabilities, specific flowers and colours may not be available. All product images on this website are for reference purposes only.

Our flowers, with the correct care, will keep fresh for up to at least ONE week. Please refer to our care cards which accompany all of our orders.

Should you have any issues with your order, please let us know immediately so we can assist.

We can be contacted via e-mail on info@ellyfleurs.com.au